Reference

Privacy Policy for Your Account

Your privacy settings cover account details, wallet records, device sessions, cookies, and lobby activity for games such as Blackjack, Aviator, Sweet Bonanza 1000, and Tennis Betting.

DANA record checksOVO wallet dataGoPay receipt logsQRIS scan history
kebaya4d Privacy Policy for Your Account
CONTACT PATHS

Three Ways to Reach Us

Fast privacy help matters when your phone number changes, a wallet receipt looks wrong, or a device session is still open after you log out.

Live chat 10:00-22:00 WIB Open live chat from the account menu and choose Privacy Request.
Email [email protected] Email works for longer privacy requests, such as data access, deletion checks, or cookie…
WhatsApp after login Use the WhatsApp link shown inside your account if you need help on mobile.
ACCOUNT SAFETY

How We Handle Privacy Requests

A privacy request is handled like an account-security task, not a casual chat. We check that the person asking is tied to the account, then we record the request, action taken, and…

Account data

We keep the details you provide at account creation and profile edits, including phone number, username, and contact email. These records let us verify you before sharing or correcting personal data.

Payment records

DANA, OVO, GoPay, and QRIS activity is stored as transaction evidence, not as full wallet control. We use reference numbers, timestamps, and status results to resolve wallet questions.

Cookie choices

Cookies help keep you signed in, remember display choices, and measure page errors. You can clear them in your browser, but your next login may require fresh checks.

Device security

We log device type, browser, IP range, and session timing to spot unusual access. If you see an unknown session, change your password and contact us through live chat.

Data retention

We keep account and wallet records only as long as needed for service, disputes, fraud checks, and legal duties. When a record is no longer needed, we restrict or remove it.

Correction requests

You can ask us to correct profile data that is wrong or outdated. We may request a recent payment reference or login check before making the change.

Privacy Questions We Answer Often

Privacy questions usually come up during account setup, wallet checks, password resets, or a new phone login. We wrote these answers for the requests our support team sees most often from Indonesia account holders. If your case involves a specific DANA, OVO, GoPay, or QRIS receipt, send the reference through a verified contact path.

We collect account details you provide, login records, wallet references, device signals, cookie choices, and support messages. We use that data to run your account, protect access, handle wallet cases, and answer privacy requests.

We keep payment references so we can match your wallet action to your account, solve missing-credit questions, and check suspicious activity. We do not control your outside wallet balance or store full wallet passwords.

Yes. Contact live chat or email [email protected] from your registered contact details. We verify your identity first, then prepare the account data we can share under applicable local rules.

Send a correction request through live chat, email, or the WhatsApp link inside your account. We may ask for a login check and a recent DANA, OVO, GoPay, or QRIS reference.

Cookies keep your session active, remember display choices, and help us detect page errors or repeated failed logins. You can clear cookies in your browser, but you may need to sign in again.

Go to Account > Security > Active Sessions, sign out unfamiliar sessions, and change your password. Then contact us through live chat between 10:00 and 22:00 WIB so we can check recent access.

You can request deletion by email or verified chat. Some wallet, dispute, fraud, or legal records may need to stay for a required period before we restrict or remove them.